21 Dog Years: Doing Time @ Amazon.com
| Author | : | |
| Rating | : | 4.86 (511 Votes) |
| Asin | : | B000069F6T |
| Format Type | : | |
| Number of Pages | : | 491 Pages |
| Publish Date | : | 2014-10-11 |
| Language | : | English |
DESCRIPTION:
Copyright 2002 Cahners Business Information, Inc. From Publishers Weekly In 1998, Daisey gave up his life of frequenting cafes, temping and participating in small-time theater to join an up-and-coming bookseller called . Still, his incessant flippancy blocks real insight. At the end, when an imaginary e-mail to CEO Jeff Bezos turns unexpectedly vicious, readers may wonder how a man so aware of and so glib about his employer's flaws comes to play the role of the exploited proletarian. . Still, Daisey's talent for the punch line, along with his facility for sketch comedy, makes the book an enjoyable, if unedifying, experience, like an afternoon playing foosball. All the dot-com punching bags are here: the lampooning of new economy jargon, the girlfriend worrying ab
Every former Amazoninan who writes a memoir Seems to be disgruntled. Perhaps I'm not reading all the memoirs, or perhaps that's just what sells. This author guy was in CS, so he answered phones all day, primarily with angry people on the line. No wonder he was disgruntled! Anyhow, this is an interesting insight into "old Amazon" - at the time of writing, Amazon hadn't made it into profitability. Things have changed! A lot. Interesting Tale from a Disgruntled Former Employee Nolan Whitaker Mike Daisy worked in a Seattle Call Center and was later promoted to a Business Development position. Like many Amazon employees, he was somewhat overqualified for his initial position. He criticizes a number of Amazon decisions but uses hindsight rather than explaining why the decision was bad based upon the information available at the time. There are a few amusing tales, and it does provide some insight into the company decision-making process. (As a side note: I was hired by Amazon to work in their Lexington warehouse a couple of times-- I left. very funny this book is hysterically funny if you have ever worked in any type of call center or similar business setting, or even if you havent
Mike Daisey -- slacker, onetime aesthetics major -- fit the bill. In 1998, when began to recruit employees, they gave temp agencies a simple directive: send us your freaks. Punctuated by Daisey's hysterically honest fictional missives to CEO Jeff Bezos, 21 Dog Years is an epic story of greed, self-deception, and heartbreak -- a wickedly funny anthem to an era of bounteous stock options and boundless insanity.. Here, with lunatic precision, Daisey describes lightless cube farms in which book orders were scrawled on Post-its while technicians struggled to bring computers back online, as well as fourteen-hour days fueled by caffeine, fanaticism, and illicit day-trading from office desks made out of doors. You'll meet Warren, the cowboy of customer service, capable of verbally hog-tying even the most abusive customer; employee #5, a computer gamer who spends at least six hours a day locked in his office killing goblins but is worth a