The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank
| Author | : | |
| Rating | : | 4.44 (583 Votes) |
| Asin | : | B072YMC1J2 |
| Format Type | : | |
| Number of Pages | : | 163 Pages |
| Publish Date | : | 2014-08-16 |
| Language | : | English |
DESCRIPTION:
"Five Stars" according to kathe Witt. Product was received in good condition and loved the price! Given as a gift. "Get it, read it, take notes, do something." according to Hugh Culver-author Give Me a Break. You'll laugh your way to profiting from Kerr's latest book. I thought I knew something (anything) about customer service, employee engagement and corporate culture. If I did I wouldn't have read this gem in one sitting. Packed full of examples that are often hilarious and always instructive (Ok, the Duck walk at the Peabody in Memphis, maybe that was just for fun), you'll be taking notes by page 11 (learn why Zappos is a little fun and weird).Even if you are not the Director of first impressions (Zappos again), yo. "The Humor Advantage - Funny can make money!" according to Martin Birt. Can funny make money? Can you really laugh all the way to the bank? In his book The Humor Advantage, Michael Kerr says “Yes. You Can!”Michael Kerr, author and Hall of Fame speaker, makes the argument that cultures that nurture humor in the workplace will be more productive and more attractive to all-star employees. Kerr says that businesses with humor as a core value will have less conflict and stress. They will build trusting internal relationships, break down silos and facilitate more creativity and
Your culture is your number-one competitive advantage. But it's not just about fun. That's where The Humor Advantage comes in. But here's the rub: Inspiring cultures don't happen by accident. You need to be deliberate about building a truly inspiring culture. You can't buy, borrow, or fake a great culture. The books offers ideas on how to attract top talent, motivate employees, build a thriving, inspiring culture, reward and recognize employees, communicate more effectively, manage stress, spark creativity and innovation, and deliver customer service that truly rocks!. The Humor Advantage is a serious business book that describes how dozens of inspiring companies from around the world have built healthier, more innovative, and more service-driven cultures. The Humor Advantage is packed with ideas on how you, your team, and your entire organization can put humo