Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People
| Author | : | |
| Rating | : | 4.25 (772 Votes) |
| Asin | : | B01MDP4D29 |
| Format Type | : | |
| Number of Pages | : | 541 Pages |
| Publish Date | : | 2013-10-07 |
| Language | : | English |
DESCRIPTION:
Great read and reference Alan has written an excellent book. I am sure that all of us recognize the archetypes of difficult employees. Alan gives sound advice and examples for how to deal with these people in the most positive and productive fashion. It is a quick read, but worth having o. "Leadersihp Wisdom!" according to Mer P. Boel. Filled with practical and insightful tips and advice, I found the book to be a fascinating read -- I couldn't put it down. Love all the examples!. Good points John Sandrea It's a good book and some application to the Fire service. I would recommend it , it has some good points.
Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. You'll learn how to: Master the necessary mindset Explain the problem calmly in a short feedback session Get a commitment to change, and follow up Coach others to replicate the process Develop the situational awareness required to spot trouble even earlier in the future Ev