Lead Right for Your Company's Type: How to Connect Your Culture with Your Customer Promise
| Author | : | |
| Rating | : | 4.87 (914 Votes) |
| Asin | : | 0814437990 |
| Format Type | : | paperback |
| Number of Pages | : | 224 Pages |
| Publish Date | : | 2013-05-25 |
| Language | : | English |
DESCRIPTION:
A fine addition to anyone's business library Jim Lester This is one of the more engaging business books I've read in quite a while. The book is concerned with a problem that occurs far too often in too many companies in the 21st century. Business leaders try to impose a "one size fits all" management style on their company rather than tailoring their style to the specifics of what their particular organization does. The author addresses how to determine what type of organization you're leading and then offers a plan to help you connect w
Simply put, a nuclear power plant, a day care center, a PR firm, and a high-tech business have fundamentally different promises and must be led differently. The solution? Understanding your enterprise’s customer promise and leading in the way that properly fits your promise. This book provides examples of world-renowned companies in a wide range of industries to illustrate the benefits of leading in the way that fits their company type. Over the course of his 35-year career, he has consulted with over 4,000 leaders in non-profit and profit sectors. Choose leadership practices that fit your customer promise and company type, and your organization can thrive. As a result, problems reoccur, leaders fail, and organizations like J.C. And it gives practical steps you’ll be able to apply immediately to your organization. • Microsoft shifts its focus from new and effective technologies to ideas that promise quick pr
Success starts with knowing the kind of business you're really in. When leadership practices fit the customer promise and company type, the organization thrives. educational institution), and best in class (e.g. Because one size does not fit all. From turf wars to low morale, most companies attempt to cure what ails them with the latest management fad--and fail. They are treating the symptoms while ignoring the true problem. Example after example exposes the fallout: - A small arts college destabilized by top-down rules designed for a predictable and dependable company - A mid-tier retail chain derailed by leadership demands for superior products instead of reliably low prices - A software giant brought to its knees by prioritizing profits over innovation Insightful and practical, the book's proven tools and five-step process will help you diagnose your organization's ills--and stop them at their source.. But apply the wrong practices and the mismatch pulls the enterprise apart. ad agency), predictable and dependable (e.g utility company), benevolent (e.g. high-tech company like Apple). Lead Right for Your Company's Type argues that every enterprise falls into one of four categories as dictated by their customer promise: customized (e.g
is a consulting psychologist and co-owner of Corporate Development Group (CDG), a leadership and organizational development firm. He is the author of The Reengineering Alternative.. William E. Schneider, Ph.D